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Consumer Insights


Maintaining GMC’s Brand Promise
Challenge: GM retained GMC after bankruptcy because of its strong profitability, thanks to shared R&D and production with Chevrolet, GM's...
Alex Pickworth
Feb 11 min read


Keep Calm and Pivot
Challenge: A Mental Health App had missed the COVID surge, allowing competitors like BetterHelp and Talkspace to dominate the market....
Alex Pickworth
Nov 15, 20232 min read


Shifting Targets after Decades
Challenge: For decades, the Chevrolet Silverado had firmly positioned itself as the rugged, reliable choice for American truck buyers....
Alex Pickworth
Feb 2, 20231 min read


Mercedes Chinese New Year
Challenge: The Chinese New Year campaign had been running for years, but there was no real understanding of whether it was successful. An...
Alex Pickworth
Feb 2, 20232 min read


Walmart and Canadian Immigration
Challenge: A prediction by Statistics Canada stating that all net growth to the Canadian population would come from immigration had every...
Alex Pickworth
Feb 2, 20231 min read


Ecosport Failure to Launch
Challenge: The Canadian launch of the EcoSport utilizing US Creative had not delivered the results Ford was expecting. EcoSport ended...
Alex Pickworth
Sep 14, 20221 min read


Connecting Archetypes to Sales
Challenge: Vehicle archetypes had traditionally been constructed using demographic and behavioural approximations, resulting in a...
Alex Pickworth
Feb 2, 20222 min read


Escape Constraints
Challenge: Ford Canada was launching the brand new Escape in Canada. The Escape had slowly been losing market share for years, and Ford...
Alex Pickworth
Feb 2, 20221 min read


Attribution Uncovering opportunity in TV
Challenge: While large enough to need a top-tier agency, Ancestry did not have enough funds to buy TV traditionally. They needed a more...
Alex Pickworth
Feb 2, 20211 min read
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